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Frequently Asked Questions

Quick answers about using GO, finding businesses for an address, receiving support, and managing an account.

Effective August 24, 2026 Version 2026-08-24-1

On this page

  1. What is GO?
  2. How do delivery and pickup work?
  3. How can I get help?
  4. How do I manage my account?

What is GO?

GO helps customers discover and order from approved restaurants, groceries, pharmacies, and other participating businesses.

How do delivery and pickup work?

Each business controls its available delivery areas, delivery fees, minimum order, branches, pickup availability, preparation, and fulfillment.

How can I get help?

Open Help and Live Chat inside the GO app to reach the support team.

How do I manage my account?

Use Account Info and Settings to review your profile, addresses, password, email, security, and communication preferences.

Need help? Use Help and Live Chat in the GO app or email [email protected].
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